The best rewards programs are simple enough that customers understand them at the counter. Points, memberships, store credit, and wishlists each play a different role — used together, they turn one-time shoppers into regulars.
Keep earning simple
A clear rule like one point per dollar is easy to explain and easy to remember. Customers should know what they’re earning without having to ask.
Make store credit work for you
Store credit from trade-ins keeps value in your store. Because it’s saved to the customer’s account, they can spend it at checkout the same day — or come back for it later.
Use wishlists to bring people back
Let customers save the items they’re hunting. When one comes in, they’re notified automatically — a reason to visit that doesn’t rely on them remembering to check.
Offer memberships for your best customers
Memberships reward the regulars who keep your store running. Keep the perks simple and visible — bonus points, early access to new arrivals, or better trade rates.
Make balances easy to check
With the rewards program, customers get a branded web app to check points, store credit, and account details on their own. It keeps your store top of mind between visits.
Which plans include rewards?
The rewards program with customer app is included in Standard and Pro, and available as a $25/month add-on on Lite.
